Work Placement Journal Essay Example | Topics and Well Written Essays - 1250 words - 1

Work Placement Journal - Essay Example It involved a test of character, commitment and the ability to listen to the instructions set by the Director. Some skills are not acquired at school, they boil down to morals and etiquette. In my new job, some responsibilities were delegated to me, and without certain skills I would not be able to deliver as expected. Communication skills were some of the vital skill I was expected to have. According to the University Of Kent (2013) effective communication involves the ability of expressing views and ideas confidently. As exhibited for the first practice, I had to approach the staff and ask for help with some tasks. Charlotte. L and Kidd. J (2000) and communication skills must persuading and this went a long in convincing the residents to take the alcohawk. It is expressed that for communication to be effective, one must be able to communicate as a team which was sometimes put into test when I was required to interview a new resident with a member of staff. Within a number of days my communication skills had improved, which considerably improved my telephone communication skills. Treuer. P (2011) explains that effective communication without the ability to listen leads to instructions being misunderstood. Effective listening skills involve avoiding distractions when being spoken to. Mark Twain (1898) quoted that we are supposed to listen more than we talk since we have two ears and one mouth. When listening to someone, the listener should be at ease, since which it shows the speaker, that you are keen to listen and it is also expected that the listener will be patient and willing. As illustrated by Treuer. P (2011) the speaker should not get the impression that there is